At KUL & PA SDN BHD 202601017208 (1679305-V), plans change and we understand that. Here is what cancelling actually looks like.
Window
Timing decides everything here:
Full refund — cancel within 24 hours of purchase and the order is refunded in full.
After that — past 24 hours cancelling may not be possible, because the order may already have been processed or shipped.
Request
Two quick steps:
Reach us — contact our customer service team immediately with your Order Number.
We check — our support team verifies the status of the order and confirms whether it is still eligible for cancellation.
Refund
Once it is approved, the money comes back:
Method — the refund is issued to your original payment method.
Timing — allow 7–14 business days for it to be processed and to show up in your account.
If anything about a cancellation is unclear, we would rather hear from you than leave you guessing:
📧 Email: kul-n-pa@outlook.com
🏢 Address: 49-G JALAN UNIVERSITI BANGI 1, TAMAN UNIVERSITI BANGI, 43000 KAJANG, SELANGOR
🌐 Website: https://kul-n-pa.com/contact-us/